Tag Archives: Support

Familiar brands and that instant trust

Tim’s Views on the latest Scams There has been much talk around the office this month on branding and design and this got me thinking about the trust element of branding. When you think about it, the power a brand can have is really quite impressive, a simple visual logo or logo mark  and a [...]

The Big August Getaway

More than any other time of year, August tends to bring the most support calls from people who don’t ususally deal with the company website, domain names, company email. This isn’t a problem until we start to ask questions that more often than not, can’t be answered for a numebr of reasons.

Curls Allowed

It will probably come as no surprise that the following are all valid email addresses….

Your Name is at stake!

Domain names are very valuable and cannot be replaced or easily recovered, so if you have not renewed them after 30 days past expiry, they are very difficult and expensive to recover, as there is big money to be made ‘auctioning’ your domain back to you or to others including your competitors;

Email Virus Scam Watch

Tim’s got your back As well as emails promising mega-bucks from imprisoned or recently deceased persons in Nigeria which hopefully everyone now immediately deletes, is this little popular number; You are sent a plain-text email with a .zip attachment like this: “Hello! The courier company was not able to deliver your parcel by your address.  Cause: Error [...]